Alison supports customers throughout their experience with Lens, making sure that they are getting the most that they can out of the tool. She began her career as a teacher, and before joining Upstream Tech, worked as a Customer Success Manager at a marketing technology company. Alison holds a Master of Arts in Teaching from Brown University and a BA in Environmental Studies from Bates College. Outside of work she enjoys hiking with her dogs, doing puzzles, and backyard birding.